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1. Parties

-SELLER:

Title: Elif Buğlem Ahioğlu Sanatsal Yaşam

Address: Acıbadem Mahallesi Beyazkaranfil sokak Çınar apartmanı No:5 D:3 Kadıköy/İstanbul

Telephone: +90 (506) 519 4589

Email address: elifbuglemahioglu@gmail.com

Product return address: Acıbadem Mahallesi Beyazkaranfil sokak Çınar apartmanı No:5 D:3 Kadıköy/İstanbul

Hereinafter referred to as SELLER.

-BUYER:

Name Surname: Buyer Billing Information Provided in the Order

Delivery/Invoice Address: Buyer Delivery/Invoice Address Information Provided in the Order

National Identification Number: Recipient National Identification Number Information Provided in the Order

Phone: Buyer Invoice Information Provided in the Order

E-mail address: Buyer Invoice Information Provided in the Order

Hereinafter referred to as the BUYER.

2. The subject of this distance sales contract is the arrangement of information about the qualities and sales price of the product specified below, which includes the order made by the buyer in an electronic environment from the seller's www.sanatsalyasam.com website. It is about determining the rights and obligations between the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on the Principles and Procedures of the Application of Distance Contracts.

3. Type and kind of products, Quantity, Brand/Model, Color, Sales Price are as stated:

PRODUCT NAME: All products requested in a single order

TYPE: All products requested in a single order

QUANTITY: Quantity of all products requested in a single order

SALES PRICE: Prices for all products requested in a single order + VAT + Shipping Cost

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Delivery Address: Recipient Delivery Address Information Provided in the Order

Delivery Person: Recipient Delivery Address Information Provided in the Order

Order Amount: TL

Payment Method: Credit Card/Bank Card or Money Order/EFT

Order Processing and Shipping Fees: Payment will be made to the SELLER by the BUYER at the time of order.

 

Delivery will be made to the address specified above by the BUYER via the cargo company. Shipping Fee will be paid by the BUYER.

Shipping costs vary depending on your location and the shipping cost is added to the total amount of your order.

Delivery will be made to the BUYER's address stated above via the contracted cargo company. However, the SELLER may not reflect all or a portion of the cargo fee to the BUYER depending on the results of the campaigns it conducts at the time of sale and/or the terms of which it announces on the www.sanatsalyasam.com domain website.

4. BUYER accepts and declares that he/she has read and is fully informed about the basic characteristics, sales price, validity period of prices, payment method and preliminary information regarding delivery and other information of the product/products subject to the distance sales contract offered for sale on the website https://www.sanatsalyasam.com belonging to SELLER and listed above on the website https://www.sanatsalyasam.com and that he/she has given the necessary confirmation regarding the purchase in electronic environment.

5. The product/products subject to the distance sales contract shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within this 30 (thirty) day period, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal 30 (thirty) day period following the delivery of the order to the SELLER, as determined by the laws and regulations. However, for the pre-order product/products, this 30 (thirty) day legal period shall start from the sales date announced on the sales page of the relevant product/products, and there may be delays on this sales date caused by the supplier company. In this case, the SELLER shall inform the BUYER in writing in advance. In this case, the BUYER may exercise one of the rights to cancel the order or to wait for the delivery period and have the product/products subject to the order delivered. In the event that the BUYER cancels the order, the amount paid shall be paid to the BUYER in cash and in a lump sum within 14 (fourteen) days. In e-book sales, the product/products are delivered to the e-mail address provided by the BUYER within the 30 (thirty) day period specified by laws and regulations, provided that it does not exceed the legal 30 (thirty) day period following the delivery of the order to the SELLER.

6. If the product subject to the contract is to be delivered to a person/organization other than the buyer, the seller cannot be held responsible if the person/organization to whom the delivery is made does not accept the delivery.

7. The SELLER shall be responsible for ensuring that the product/products subject to the distance sales contract are intact, complete, in compliance with the specifications specified in the order, and the warranty documents and user manuals, if any, until the product/products are delivered. The BUYER shall be responsible for checking the product/products upon receipt and, if it sees a problem with the product/products due to the cargo, not accepting the product/products and having a report drawn up by the cargo company official.

8. For the delivery of the contractual product, the product price must be paid with the payment method preferred by the buyer. If the product price is not paid for any reason or is canceled in the bank records, the seller is deemed to be relieved of the obligation to deliver the product.

9. In the event that the payment for the product(s) subject to the distance sales contract is made by the BUYER with a credit card, the BUYER shall be responsible for all legal risks, including the unfair and unlawful use of the credit card by unauthorized persons, which may arise from the difference between the BUYER and the credit card holder or the person to whom the product(s) will be delivered. The BUYER accepts and undertakes that it will not make any claims from the SELLER in the event of any damages in the aforementioned cases.

10. In case the payment for the product(s) subject to the distance sales contract is made by the BUYER via an ATM or branch of any Bank by ‘depositing into an account’, the BUYER accepts and undertakes to send the IBAN number of a bank account belonging to him/her to the SELLER’s e-mail address elifbuglemahioglu@gmail.com correctly and completely, in order to be used in cases where the product(s) need to be returned to the BUYER within the framework of the conditions specified in this contract, and to consent to the return of the IBAN number by the SELLER.

11. If the SELLER cannot deliver the product(s) subject to the distance sales contract within the due date due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation, interruption of transportation and/or technical reasons etc., the SELLER is obliged to notify the BUYER of the situation within 3 (three) days. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the product(s) subject to the distance sales contract with a similar one, if any, and/or postponement of the delivery period until the impeding situation is eliminated. In the event that the BUYER cancels the order, the amount paid shall be paid to the BUYER in cash and in a single transaction within 14 (fourteen) days.

​12. BUYER can forward its requests and complaints to the above SELLER address, phone, fax and e-mail addresses and the defective or broken products sold with or without a warranty certificate can be sent to the SELLER's address without paying any shipping fee for the necessary repairs under warranty conditions. 

 

13. Buyer has the right of withdrawal within 7 days from the delivery of the product within the scope of the contract. In order to use the right of withdrawal, the seller must be notified by fax, e-mail or phone within the specified period and the product must not have been used within the framework of the provisions of Article 6. In case of use of the right of withdrawal, if the product has been delivered to a 3rd party or the buyer, the cargo delivery report copy and the original invoice regarding the product sent to the seller must be returned. The product price will be returned to the buyer within 7 days following the receipt of these documents by the seller. If the original invoice is not sent, VAT and other legal obligations cannot be returned. The shipping cost of the product returned due to the right of withdrawal will be covered by the BUYER.

Contact information for notification of the right of withdrawal;

Title: Elif Buğlem Ahioğlu Sanatsal Yaşam

Address: Acıbadem Mahallesi Beyazkaranfil sokak Çınar apartmanı No:5 D:3 Kadıköy/İstanbul

Telephone: +90 (506) 519 4589

Email address: elifbuglemahioglu@gmail.com

Product return address: Acıbadem Mahallesi Beyazkaranfil sokak Çınar apartmanı No:5 D:3 Kadıköy/İstanbul

14. The right of withdrawal does not apply to products that cannot be returned due to their nature, are single-use, can be copied, and are rapidly deteriorating or have expired.

 

Products for which the right of withdrawal cannot be used:

 

a) Contracts for goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the seller or provider.

 

b) Contracts for goods prepared in line with the consumer's requests or personal needs.

 

c) Contracts for the delivery of goods that are rapidly deteriorating or whose expiration date may have passed.

 

ç) Contracts for the delivery of goods whose protective elements such as packaging, tape, seal, or package have been opened after delivery; and those whose return is not suitable for health and hygiene reasons.

d) Contracts regarding goods that are mixed with other products after delivery and cannot be separated by their nature.

 

e) Contracts regarding books, digital content and computer consumables provided in a tangible medium if protective elements such as packaging, tape, seal, package have been opened after delivery of the goods.

 

f) Contracts regarding the delivery of periodical publications such as newspapers and magazines, other than those provided within the scope of a subscription contract.

 

g) Contracts regarding accommodation, goods transportation, car rental, food and beverage supply and the evaluation of free time for entertainment or resting purposes that must be made on a specific date or period.

 

ğ) Contracts regarding services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer.

 

h) Contracts regarding services whose performance begins with the consumer's approval before the expiration of the right of withdrawal period.

15. In disputes arising from the implementation of this distance sales contract, the Consumer Problems Arbitration Board or Consumer Courts in the place where the BUYER purchased the goods or services or where he/she resides are authorized within the monetary limits declared by the Ministry of Customs and Trade every December. This distance sales contract has been read, accepted and confirmed by the parties electronically. The provisions of the Consumer Protection Law No. 6502 and the relevant legislation shall apply to matters not regulated in this distance sales contract.

SELLER: Elif Buğlem Ahioğlu Sanatsal Yaşam

BUYER: Buyer Invoice Information Provided in the Order

DATE: Date the order was made

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